PRIVACY POLICY

Privacy Policy – Lexuranto
 
We take the protection of your personal data seriously. This Privacy Policy explains which data we collect when you visit lexuranto.com or shop with us, why we collect it, and what rights you have under the EU General Data Protection Regulation (GDPR).
 
1. Controller
The controller responsible for processing your personal data is:
Steframi UG (haftungsbeschränkt) Lenaustraße 13 53842 Troisdorf Germany Represented by the Managing Director: Frank Billen
Email: info@lexuranto.com
Phone: +4915907944516
 
2. Personal data we collect
2.1 Data you give us
(a) Order and contact data. For example your name, delivery and billing address, email address and phone number. (b) Customer account data. If you create a customer account, we store your login details and your order history. (c) Payment data. Payments are handled by external payment service providers. We only receive the information needed to process the order, such as confirmation of payment. We do not store your full card or account details. (d) Communication. Messages you send us by email, phone or contact form, including the contents of your request. (e) Newsletter. If you sign up for our newsletter, we use your email address to send it to you.
 
2.2 Data we collect automatically
(a) Server log files. When you visit our website, your browser automatically transmits technical information, such as your IP address, the date and time of access, the pages you visited, the website you came from, your browser type and your operating system. (b) Cookies and similar technologies. See section 5 below.
 
2.3 Data from other sources
(a) Payment service providers. Confirmation of whether a payment was successful. (b) Shipping companies. Information about the delivery status of your parcel. (c) Social media. If you interact with us on social media, we may receive information about that interaction from the platform.
 
3. Purposes and legal bases
We process your personal data on the following legal bases under Article 6(1) GDPR:
 
(a) Performance of a contract (Art. 6(1)(b) GDPR). To process and deliver your order, manage your customer account, handle returns and answer your questions. (b) Legal obligations (Art. 6(1)(c) GDPR). To meet our obligations under commercial and tax law, such as keeping invoices and accounting records. (c) Legitimate interests (Art. 6(1)(f) GDPR). To run a secure and working website, to prevent fraud and misuse, to defend legal claims and to organize our business. (d) Consent (Art. 6(1)(a) GDPR). For newsletters, non-essential cookies and delivery notifications from the shipping company, where you have given us your consent. You can withdraw your consent at any time with effect for the future.
 
4. Who we share your data with
We only share your personal data where this is necessary for the purposes described above:
(a) Logistics and shipping companies. Our logistics partner and the shipping company receive your name and delivery address so that your order can be packed and delivered. If you have agreed to it, the shipping company also receives your email address or phone number to inform you about the delivery. (b) Payment service providers. The provider you choose in the checkout receives the data needed to process your payment. Their own privacy policies apply. (c) Hosting and IT service providers. The providers of our store system, hosting and email services process data on our behalf and are bound by data processing agreements. (d) Tax advisors and accountants. To the extent needed to meet our legal obligations. (e) Authorities. Where we are legally required to do so. (f) Business transfers. If our business is sold or merged, your data may be transferred to the new owner.
We do not sell your personal data.
 
5. Cookies
We use cookies and similar technologies on our website. Cookies that are strictly necessary for the website to work, such as those for the shopping cart and checkout, are set on the basis of Section 25(2) of the German Telecommunications Digital Services Data Protection Act (TDDDG) and Art. 6(1)(f) GDPR.
 
All other cookies, for example for analysis or marketing, are only set with your prior consent under Section 25(1) TDDDG and Art. 6(1)(a) GDPR. You can give or withdraw your consent at any time through our cookie banner. You can also delete or block cookies in your browser settings.
 
6. Your choices
(a) Newsletter. You can unsubscribe at any time using the link in every newsletter or by sending an email to info@lexuranto.com. (b) Cookies. You can change your cookie settings at any time through our cookie banner or your browser. (c) Online advertising. You can find more information and opt-out options for interest-based advertising at youronlinechoices.eu.
 
7. Your rights
Under the GDPR, you have the following rights:
(a) Right of access to the data we hold about you (Art. 15 GDPR) (b) Right to rectification of incorrect data (Art. 16 GDPR) (c) Right to erasure of your data (Art. 17 GDPR) (d) Right to restriction of processing (Art. 18 GDPR) (e) Right to data portability (Art. 20 GDPR) (f) Right to withdraw your consent at any time with effect for the future (Art. 7(3) GDPR)
 
Right to object (Art. 21 GDPR): Where we process your data on the basis of our legitimate interests, you have the right to object to this processing at any time for reasons arising from your particular situation. You can object to the use of your data for direct marketing at any time without giving reasons.
 
To exercise your rights, simply send an email to info@lexuranto.com. We may need to verify your identity before we respond. We will answer your request within one month.
 
You also have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW) Kavalleriestraße 2–4 40213 Düsseldorf Germany Website: www.ldi.nrw.de
 
8. Data security
We use appropriate technical and organizational measures to protect your data against loss, misuse and unauthorized access. Our website uses SSL/TLS encryption, which you can recognize by the lock symbol in your browser. No system can be completely secure, but we work continuously to keep your data safe.
 
9. How long we keep your data
We only keep your personal data for as long as we need it for the purposes described in this policy. Data that we must keep under German commercial and tax law, such as invoices and accounting records, is stored for the statutory retention periods of up to ten years. After that, it is deleted.
 
10. Transfers outside the EU
If any of our service providers process your data outside the European Union or the European Economic Area, we make sure your data is properly protected, for example through an adequacy decision of the European Commission or the EU Standard Contractual Clauses.
 
11. Links to other websites
Our website may contain links to websites of third parties. We are not responsible for their content or their privacy practices. Please read the privacy policies of those websites.
 
12. Children
Our products are made for babies and small children, but our online store is intended for adults. We do not knowingly collect personal data from children under the age of 16. If we learn that we have received such data without the consent of a parent or guardian, we will delete it as soon as possible.
 
13. Changes to this Privacy Policy
We may update this Privacy Policy when our services or the law change. The current version is always available on this page.
 
14. Contact
If you have any questions about data protection, please contact us:
Steframi UG (haftungsbeschränkt) Attn. Data Protection Lenaustraße 13 53842 Troisdorf Germany Email: info@lexuranto.com Phone: +4915907944516